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Email is a powerful communication tool, but when it comes to handling complaints, it quickly turns into chaos. Every day, customer service teams manually sort messages, create folders like "Urgent," "Pending," or "In Progress," and still struggle to track which claims have been resolved and which are left unanswered.
If your inbox is constantly overflowing, and you spend more time organizing emails than actually resolving customer issues, it's time for a change. Claimly.pro eliminates manual email sorting and transforms messages into structured, transparent claims.
Customer service teams often create their own inbox management systems—tagging emails, moving them to folders, and manually tracking the progress of each case. However, even the best system can’t prevent important messages from getting lost.
You’ve probably encountered these issues:
Instead of resolving complaints, you spend time moving, tagging, and sorting messages.
Folders are not the same as a structured claims management system. Emails do not have statuses, priorities, or assigned owners to track their progress.
Unlike a proper claims system, emails do not offer automated notifications, escalations, or clear deadlines, leading to delays and customer frustration.
Emails are stored in individual inboxes, making it difficult for teams to collaborate. If an employee is absent, their unresolved claims remain in their inbox. If someone leaves the company, the history of claims may disappear with their email account.
Without a centralized system, teams lack visibility into who is working on what, leading to mistakes, delays, and dissatisfied customers.
With Claimly.pro, you don’t need folders—every complaint becomes a structured claim.
Each customer email is automatically:
✅ Converted into a claim.
✅ Assigned to the appropriate department.
✅ Categorized based on predefined rules.
This means no more manual sorting, copy-pasting, or forwarding emails between teams.
📩 Automatic Assignments – Claims are routed to the right department instantly.
🔄 Claim Status Updates – Every case follows a structured process, so you always know its progress.
📊 Full Transparency – No lost complaints, and you can track every stage of resolution.
💡 Less Clicking, More Customer Support – Your team focuses on solving issues, not organizing an inbox.
Instead of manually sorting messages, Claimly.pro automatically converts emails into claims. The system analyzes the content, assigns priority, and sends them to the appropriate department.
For example, if a customer reports a defective product, the system routes the claim to the Returns department. If it’s a refund request, it goes directly to Finance.
No manual intervention needed.
Instead of guessing which complaints are in progress or waiting for action, Claimly.pro automatically updates the status of each claim:
No more confusion—the system shows the real-time status of each claim.
Each complaint is assigned to a queue, so nothing gets lost in someone's email inbox. If an employee is unavailable, the claim remains in the system and can be reassigned. If an issue needs escalation, the system automatically sends alerts and reminders.
Full control, faster service, and no missing claims.
The difference is clear: less time spent managing emails, more time spent resolving complaints.
✅ Faster Response Times – Claims are routed to the right department instantly.
✅ Less Work, Higher Efficiency – Employees don’t waste time managing emails.
✅ Better Customer Experience – No lost claims, complete transparency.
✅ Scalability – The system grows with your company without added complexity.
Handling customer complaints should be about solving issues, not managing an inbox.
With Claimly.pro, you can stop manually sorting emails, automatically create claims, and streamline the entire complaint resolution process.
🚀 Try Claimly.pro free for 7 days and see the difference.
